We are a BSI Registered firm, hold certificate number FS29224 and operate a Quality Management System which complies with the requirements of BS EN ISO 9001:2000 for the following scope:

Collection of accounts from domestic and business debtors, including legal services relating to these activities only.

Quality staff means quality work. Our staff are vital to our business’ smooth operation and we ensure everyone is made to feel part of a successful team. Our staff retention record is excellent.

Training staff to NVQ qualification standards or higher is vital to make sure we continue to effectively resolve and collect accounts and achieve total credit management for clients.

We also impose standards and procedures upon ourselves over and above those laid down by the Credit Services Association, the industry's regulator.

Founding Directors Ray Everett and David Groves still head the company 30 years on. It is this level of commitment and hands on experience that has seen the company succeed year after year.